Traditional CRM solutions were developed horizontally, to be used by as many companies as possible regardless of industry. However, Health Plans have their own set of informational and operational needs, based largely on markets they serve, necessitating the need for a more specialized solution.
Zipari's InsureCX Product:
Zipari has been designated a 'Cool Vendor' in Gartner's 2017 Health Value Management for US Payers Report.
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Cool Vendors in Health-Value Management for U.S. Healthcare Payers, 2017, Bryan Cole, Jeff Cribbs, Brad Holmes, 11 April 2017