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A new CMS final rule will double the impact of CAHPS, member experience, and complaints measures on a Medicare plan’s overall Star Rating. 

Learn more about the final rule in this new white paper and discover how to:

  • Exceed member expectations and improve Star Ratings with CX technologies designed for healthcare payers
  • Accelerate digital transformation to drive self-service and increase member satisfaction 
  • Personalize the member experience and remain competitive

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Complete this form to download the white paper.