This paper examines consumerization and member engagement inthe health insurance industry. It considers that the ability for a company to attract and retain members and improve trust in the health insurance experience is dependent on flexible technology and insights enabling members to make appropriate healthcare and insurance decisions easily.  It also examines the role of Zipari in the strategically important market of health insurance consumer experience. 

Key Benefits

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  • Create a personalized experience for members
  • Meet evolving expectations
  • Connect the physical and digital worlds
  • Improve transactions
  • Create 360-degree member profiles
  • Enable patient care ease




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